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Answered Major problems on iOS with Safari.

Discussion in 'Empty Closets Help and Feedback' started by Patrick7269, Nov 25, 2018.

  1. Patrick7269

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    Hi all,

    I’m having trouble loading EC on an iPhone with Safari.

    The browser won’t stay authenticated. Everytime I submit a form or navigate to a page it prompts me to logon. It also sometimes (about a third of the time) says that my number of allowed guest views has been exceeded.

    This site used to work fine. Does anyone else know about this or how to fix it?

    Thanks,

    Patrick
     
  2. DecentOne

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    Patrick, I don’t know if this will fix it, but you could check:
    Be sure you are not in some kind of private viewing mode, or that your tracking settings are too severely private. I’ve found EC to forget I am signed in if my settings are like that in Firefox.
     
  3. TJ

    TJ
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    Hi Patrick,
    Are you still experiencing this issue? Sorry that a staff member hasn't responded to this.
    If you're still having this problem please let us know and we can bring this to the attention of our site technician.
     
  4. Patrick7269

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    Thanks for asking TJ. No the issue is resolved now.

    Patrick