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Tech Issue I get logged out

Discussion in 'Empty Closets Help and Feedback' started by Mihael, Aug 21, 2021.

  1. Mihael

    Full Member

    Joined:
    Jul 2, 2015
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    Location:
    Europe
    Gender:
    Male (trans*)
    Gender Pronoun:
    He
    Sexual Orientation:
    Bisexual
    Out Status:
    Out to everyone
    I get logged out the click after I log in. Moreover, I get logged out every 5 minutes.
     
  2. Mirko

    Admin Team Advisor Full Member

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    Location:
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    Gender:
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    Gender Pronoun:
    He
    Sexual Orientation:
    Gay
    Out Status:
    Out to everyone
    Hi there, we have been looking into it as to why this is happening. It's been an issue for some members but not for others.

    What could help is to check 'stay logged in' before signing in. This seems to help with not getting logged out again.

    Have you tried clearing your browser's cookies/cache and history?
     
  3. Mihael

    Full Member

    Joined:
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    Location:
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    Gender Pronoun:
    He
    Sexual Orientation:
    Bisexual
    Out Status:
    Out to everyone
    I clear cookies frequently. I will try the "stay logged in" option, thank you.
     
  4. Mihael

    Full Member

    Joined:
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    Location:
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    Gender:
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    Gender Pronoun:
    He
    Sexual Orientation:
    Bisexual
    Out Status:
    Out to everyone
    It works so far *thumbs up*
     
  5. Mirko

    Admin Team Advisor Full Member

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    He
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    Gay
    Out Status:
    Out to everyone
    Great that it is working for you. :slight_smile: