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Now Open: Full Membership Application

Discussion in 'Empty Closets Help and Feedback' started by Martin, Jan 21, 2018.

  1. Martin

    Board Member Admin Team Full Member

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    Dear members,

    Firstly, I want to start off by apologising unreservedly for the extended period of time that the full membership system has been down. The delay was never intended to be anything close to this length of time, and the difficulty in getting it back online was only exacerbated by time scheduling conflicts, unanticipated unavailability of key staff, as well as personal matter affecting other people. However, we are very much aware that this was nevertheless an unacceptable period of time, and want to personally apologise to every member who has patiently been affected by this. Your patience has been wholeheartedly acknowledged and we thank you for it.

    On a happier note, we are delighted to announce that the full membership system will be back online at some point on Monday 22nd January. I do not have a final time confirmed for when this will be, but I anticipate that it will be towards the early evening UK time, around approximately 5-6pm. By this time tomorrow, you will all be able to apply for full membership once again, if you are eligible. As on the old EC, the requirements remain as 14+ days of membership, and a minimum of 50 posts which should be spready out across that period of time (i.e. you can't just spam to 50 posts in a single day and then apply).

    The system is now automated with various stages of quality control in place, and therefore we are hoping that this will lead to greater proficiency within the staff team's ability to process applications. However, please be aware that the first couple of days of operation may have delays due to: a) a significant backlog of individuals who have been waiting to apply and b) the staff team familiarising themselves with a new automated system which has not been tested on a forum-wide scale before and may require tweaks to ease functionality.

    Please Note: The form will temporarily be accessible to users who are currently ineligible to apply for full membership (<50 posts and <14 days membership) while we attempt to rectify this loophole. We ask that users who are ineligible do not apply until they meet the requirements, as your application will be declined and will only create extra work for staff. There was a discussion about whether to address this issue before launching, but we decided that launching sooner rather than later would be more beneficial to the community.

    An update will be posted tomorrow (or later today for some of you) announcing when the form has gone live.

    Best wishes,

    EC Staff.
     
  2. Wesley007

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    Yay thank you!
     
  3. Martin

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    Wassupski peeps,

    Just a quick update to let you know that there's a short delay whilst we get a last minute tweak put on the form's configuration. It shouldn't take too long so we should be ready to go with this shortly. :slight_smile:

    Martin.
     
  4. Wesley007

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    Can someone tell me how to apply? I am still a little new here.
     
  5. Martin

    Board Member Admin Team Full Member

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    It just involves completing a short form, which will be accessible shortly. It's a short form with a variety of questions regarding your activity, understanding of the rules etc. Once completed, it is submitted to staff for review, and you are then notified of whether it has been approved or declined. :slight_smile:
     
  6. Wesley007

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    Thanks. I hope there will be a link to find it.
    Sorry for being a bother
     
  7. Martin

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    There will be numerous ways for the form to be located, including a notice banner which will appear once individuals become eligible informing them how to apply. :slight_smile:

    It's just all hidden from view at the moment due to the last-minute tweaks we're implementing. :stuck_out_tongue_closed_eyes:
     
  8. Wesley007

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    Ok I will stop commenting on this so you can finish and that I won't make anymore delays. Sorry again. :slight_smile:
     
  9. Martin

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    If eligible, you will now be able to apply for full membership. The form is accessible at the bottom of the main forum page, within the section titled 'Full Membership'. A banner will also appear for you when you are eligible to apply.

    A direct link is available here: https://forum.emptyclosets.com/index.php?forms/full-membership-application.95/ (Again, only accessible for eligible people).
     
  10. illbehere

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    I just got a notification at the top of my screen saying I could apply.
     
  11. BothWaysSecret

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    Wes, you can also find it if you click on the button that says "Forms"
     
  12. becKEY0011

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    Will you apply? I got one too!
     
  13. illbehere

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    Yup. Just did!
     
  14. Chip

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    Just to let y'all know... we're getting deluged with applicants, and this is a brand-new system that the staff is just figuring out how to use. Once we have a handle on it, it will streamline the process considerably from the old approval process which was entirely manual, but for now... please be patient. It will probably be on the order of at least several weeks before most of the applications are processed, and some take longer than others. We'll get through them as quickly as we can.
     
  15. Lynz

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    Yay! Thanks :slight_smile: I applied right before the site changed to the new format and haven't heard anything back. Should I just apply again?
    Thanks
     
  16. Chip

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    I apologize that your application didn't get processed with the last of the old ones. If you don't mind reapplying, it would probably be a lot quicker that way.
     
  17. Wesley007

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    How do I know if my application was viewed?
     
  18. Martin

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    On the blue bar which lists forum, media, blog, members etc, you will see an option called 'Forms' on the far-right. If you select that, it will take you to the applications you have pending so that you know it was submitted and received.

    You cannot see when a staff member views it, per se, but you can see it advancing through various stages of review, which allows you to infer that it is being seen.
     
  19. Wesley007

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    Thank you Martin. Helpful as ever.
     
  20. Loves books

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    I just got accepted as a full member and can't find the chatroom